Frequently Asked Questions
Do we have to be in the same room?
No. Mediation can be held in person, online, or using a shuttle format—where parties are in separate rooms or Zoom meetings, and the mediator moves between them. We’ll discuss the best format for your needs during intake.
What is shuttle mediation?
Shuttle mediation involves the mediator speaking with each person separately, either in different rooms or breakout rooms online. It’s often used where there’s high conflict, safety concerns, or one or both parties prefer not to speak directly to each other.
How long does it take?
Mediation sessions typically run for 2–3 hours, but may vary depending on the complexity of your situation. Some families reach agreement in one session; others may require multiple. We’ll also schedule intake appointments beforehand to prepare.
What is a Section 60I Certificate?
A Section 60I Certificate is a document issued by an accredited Family Dispute Resolution Practitioner. It shows that you’ve made a genuine attempt to resolve parenting matters through mediation and may be required if you apply to the Family Court.
What happens if we can’t agree?
If full agreement isn’t reached, we’ll document any partial agreements and provide guidance on your next steps. You may also be issued a Section 60I Certificate, which can be used if you decide to pursue court proceedings.
Why should we mediate?
Mediation is often faster, more affordable, and less stressful than going to court. It gives you more control over the outcome, rather than having a decision imposed by a judge. Mediation also supports respectful communication and helps preserve relationships—particularly important when children are involved. Agreements reached through mediation are often more practical and durable because they are shaped by the people who will be living with them.
What if one person doesn’t want to participate?
Mediation is a voluntary process. If one party chooses not to engage, we can still offer information, support, and options for moving forward. In some cases, a Section 60I Certificate can be issued to confirm that mediation was attempted or not appropriate.
Do you mediate for couples separating property and assets?
Not at this stage. Property and financial mediation is something we plan to offer in the near future. If you’d like to be notified when this service becomes available, please feel free to get in touch.