Michelle Lovell

Child Consultant Psychologist & Family Mediator

Welcome to Guided Clarity Mediation

A calm, professional space for difficult conversations.

We offer help with:

• parenting after separation

• private mediation without court

• emotionally supportive, practical outcomes

Our Services

  • Shuttle Mediation

    Shuttle mediation supports safety by keeping parties in separate rooms or breakout spaces—minimising stress, fear, and direct contact.

  • Parenting Plans

    We assist in creating cooperative parenting arrangements that prioritise to your family’s needs.

  • Child-Inclusive Mediation

    Where appropriate, we offer child-informed processes to bring the voice of the child into the room through developmentally sensitive consultation.

  • Section 60I Certificates

    We issue certificates for court after assessing whether FDR is suitable for your situation.

Our Philosophy

An experienced mediator ready to help

BPsychSci / MOrgPsych, FDRP, Psychologist, Accredited Mediator

At Guided Clarity, I believe every family deserves a calm, confidential space to work through difficult decisions with dignity. As a psychologist and nationally accredited Family Dispute Resolution Practitioner, I combine therapeutic insight with structured mediation to guide conversations that are respectful, practical, and future-focused.

My approach is grounded in neutrality, compassion, and evidence-based practice. I support each person to feel heard and empowered, while helping families find a plan forward - without court. Whether you’re navigating parenting arrangements or want to improve communication patterns, my role is to walk alongside you with care, curiosity, and a steady hand.

Michelle Lovell

Kind Words From Clients

“Everything felt chaotic and overwhelming. Michelle didn’t rush me or talk over me — she just really listened. That changed everything.”

Client in mediation

“I felt like I was falling apart, but Michelle held the space with such calm and care that I could actually think clearly. It was the first time I didn’t feel judged.”

Separated parent

“I didn’t know what I needed, but Michelle seemed to get it. She helped me sort through the difficulties and start to feel human again.”

Counselling client

The Process

1. Connect with Us

Phone for mediation services now

Book a Free Intro Call

We start with a short, confidential phone consultation to understand your situation and explain how mediation works

2. Individual Intake

Icon of a family dispute resolution mediator

Private Pre-Mediation Sessions

Each person meets separately with the mediator to share their concerns, hopes and boundaries

3. Mediation

Icon of a couple undertaking mediation

Collaborative Problem-Solving

We facilitate structured, supported conversations—either together or separately—depending on your needs and comfort.

4. Next Steps

an icon of a Section 601 Certificate

Capture Outcomes and Plan Ahead

We document agreements and guide you through next steps, including parenting plans or certificates if needed

Fees & Pricing

Transparent pricing for every step of the process

Initial Call - Free

A short, confidential phone consultation to understand your situation and explain how mediation works.

Intake & Assessment – $150/hr pp + GST

Each parent meets privately with the mediator to discuss goals, boundaries, and background.

Mediation Sessions – $275/hr pp + GST (min 4 hours)

Structured conversations to resolve parenting issues, either together or separately. Shuttle mediation is always available.

Package estimates:

  • Half-day (up to 4 hrs) — $2,200 + GST (shared)

  • Full-day (up to 8 hrs) — $3,500 + GST (shared)

Child-Inclusive Mediation – $300/hr + GST

Alongside mediation, a Child Consultant meets privately with your child/ren to understand their experience, needs, and what helps them feel safe and settled. With your child’s permission, key themes are fed back sensitively into mediation so decisions are truly child-informed.
Includes:

  • Parent briefings – $250/hr

  • Child interviews – $500/hr per child

  • Feedback session – $250/hr

  • Attendance at mediation – $300/hr

Section 60I Certificate – $300 + GST

Issued if mediation is not suitable or no agreement is reached.

Additional Information

  • Invitation Letters - Free

  • Room Hire (if needed) - Local hire rates passed on at cost

  • Travel - There are no travel fees for in-person sessions within the Gold Coast, Brisbane, or Northern NSW up to Byron Bay.

  • Interpreter Services – Can be arranged; charged at cost (NAATI-accredited)

  • Document Drafting - Optional, starting from $150 depending on complexity and agreement type.

These fees are indicative. A detailed fee schedule can be emailed on request. Fees are normally shared equally between parties and payable in advance.

 FAQs

 
  • No. Mediation can be held in person, online, or using a shuttle format—where parties are in separate rooms or Zoom meetings, and the mediator moves between them. We’ll discuss the best format for your needs during intake.

  • Shuttle mediation involves the mediator working with each person separately, either in different rooms or online breakout spaces. It’s commonly used in family mediation—especially when two people have separated or are divorcing—and is helpful in situations where there is high conflict, safety concerns, or where one or both parties feel more comfortable not speaking directly to each other.

  • Mediation sessions typically run for 3-4 hours, but may vary depending on the complexity of your situation. Some families reach agreement in one session; others may require multiple. We’ll also schedule intake appointments beforehand to prepare.

  • A Section 60I Certificate is a document issued by an accredited Family Dispute Resolution Practitioner. It shows that you’ve made a genuine attempt to resolve parenting matters through mediation and may be required if you apply to the Family Court.

  • If full agreement isn’t reached, we’ll document any partial agreements and provide guidance on your next steps. You may also be issued a Section 60I Certificate, which can be used if you decide to pursue court proceedings.

  • Mediation is often faster, more affordable, and less stressful than going to court. It gives you more control over the outcome, rather than having a decision imposed by a judge. Mediation also supports respectful communication and helps preserve relationships—particularly important when children are involved. Agreements reached through mediation are often more practical and durable because they are shaped by the people who will be living with them.

  • Not at this stage. Property and financial mediation is something we plan to offer in the near future. If you’d like to be notified when this service becomes available, please feel free to get in touch.

Get in touch

Whether you're exploring mediation or looking for support, we’re here to help. Send us your details and we’ll be in contact shortly.